Introduction
Managing responses from your email campaigns is essential for timely follow-up and customer engagement. Automating this process can save you significant time and ensure no reply goes unnoticed. In this blog, we’ll explore how to automate notifications when a contact replies to your Emelia email campaign using an N8N workflow integrated with Mattermost and Gmail.
What is Emelia?
Emelia is a powerful email marketing tool that enables you to design, send, and track email campaigns effectively. One of its features is the ability to trigger actions based on recipient replies, which makes it perfect for automated workflows.
Setting Up the Workflow
The workflow consists of three main nodes:
- Emelia Reply Trigger: This webhook listens for ‘replied’ events from a specific Emelia campaign.
- Mattermost Notification: Sends real-time notifications to a Mattermost channel when a reply is detected.
- Gmail Notification: Drafts and sends an email notification to an admin about the reply.
Step 1: Emelia Reply Trigger
This node is configured to trigger when a recipient replies to the email campaign with the campaignId specified. It captures details such as the contact’s first name and company.
Step 2: Mattermost Notification
Once triggered, this node sends a notification message to your defined Mattermost channel, informing your team about the reply. The message dynamically includes the contact’s name and their company for quick reference.
Step 3: Gmail Notification
Simultaneously, the workflow sends out an email to the admin with the reply information, helping to keep your email team informed via their inbox.
Why Use This Workflow?
- Efficiency: Automates response tracking and notifications.
- Real-Time Alerts: Your team gets immediate updates in Mattermost.
- Centralized Communication: Email notifications ensure nothing is missed.
Call to Action
Ready to streamline your email campaign responses? Set up this N8N workflow today to never miss a reply from your Emelia campaigns. Integrating Mattermost and Gmail ensures your team stays informed wherever they are.
For detailed configuration and credentials setup, visit the N8N documentation and explore the Emelia API docs.
Start automating now and enhance your email campaign management!